A computing network management tool by Kaseya was under cyberattack attack on Friday, prompting the US IT company to urge businesses to shut down servers to avoid ransomware.
Cybersecurity firm Huntress Labs said in a Reddit forum that it was working with partners targeted in the attack, and that some 200 businesses ‘have been encrypted’.
Ransomware attacks typically involve locking away data in systems using encryption, making companies pay to regain access.
Kaseya describes itself as a leading provider of IT and security management services to small- and medium-sized businesses, meaning an attack would make them targets going into the Independence Day holiday weekend in the United States.
“We are in the process of investigating the root cause of the incident with an abundance of caution but we recommend that you immediately shutdown your VSA server until you receive further notice from us,” Kaseya said in a message shared in a Reddit forum.
“It’s critical that you do this immediately, because one of the first things the attacker does is shutoff administrative access to the VSA.”
VSA is the company’s flagship offering, designed to let companies manage networks of computers and printers from a single point. The company lists a US headquarters in Florida and an international headquarters in Ireland.
Kaseya said in a post that the apparent cyberattack may have been limited to a “small number” of its customers.
The US Cybersecurity and Infrastructure Security Agency (CISA) put out word that it is “taking action to understand and address the recent supply-chain ransomware attack” against Kaseya VSA and the service providers using its software.